Thursday, December 11, 2008
My Qik quandary
I instantly fell in love with the piquantly-named Qik, the web app that lets mobile users stream live video from cameraphones, played through and/or embedded in Flash-based video players. It's a really great, simple, progressive idea with ginormous implications. And now that I've got a 3G BlackBerry Bold, I couldn't wait to start messing with it.
But dammit, I haven't been able to get it to work and stream content to my channel.
Try as I might, I keep getting the sign-in screen with a "Wait..." message that loops through a countdown, trying to access the video camera and not letting me sign-in to capture video. So forgive the out-of-synch stream of consciousness thinking here as I type out loud and debug this little creative hindrance, trying to get the service to work.
- I e-mailed a support request and commented on a forum about my situation.
- I checked out a tutorial video and reconfigured my settings for my Bold's video camera and memory card to make sure I was doing everything right.
- After the app didn't connect to my video camera and let me sign-in, I removed/reinstalled the .JAD file from the Qik site via the Mobile Web. Even tried an older update. Nada.
- I rebooted my BB but removing the battery. No dice.
- I logged out of my channel page and re-signed in. Also tried from a different computer and a different web browser, resetting my password. Nope.
- Might it be a network conflict issue that's tying up resources Qik needs on the device itself? The only other non-standard apps I've downloaded and have running that access the network are Opera Mini 4.2 and TwitterBerry. The latter makes routine calls to get status updates from my social network, but the former uses a specific socket through which it accesses a proxy server. Hmmm...
- Maybe I need a faster connection. A friend and I deduced over the weekend that streaming YouTube clips is certainly possible on Wi-Fi, somewhat possible over HSDPA, and probably won't work over EDGE. I'm on a 3G connection now, but Guam's not known for being the most bandwith-rich place in the world; I'm getting around 1.6 Mbps from my ISP, so maybe I'll try it on a wireless LAN.
- It can't be a reception thing...can it? My connectivity at work on this new phone is spotty due to all the broadcasting gear we've got running through there, so Qik didn't work in the office, nor on the road. And I'm writing this from my apartment, which has a great signal.
I really want to get this working. Any help would be greatly appreciated. :(
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Some feedback from Qik's support team says that the TCP settings may need to be tweaked to allow for the APN to be edited, see Crackberry Forums.
Hello, my question is, I have a blackberry Bold, and I can’t seem to get Qik to work is there something special I need to do in the settings, because I get the Firewall error, it tells me “The application Qik has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy. Just to let you know, this is a new Blackberry Bold never had and IT policy, and only used for personal emails , now BES…hope you can help..
Thanks in advance…
Thanks in advance…
Hi Wayne,
I saw your post in the support forums, too. I was able to get Qik running on my handset, so check that link to see if manipulating your APM settings might fix it.
If you're getting something about your firewall, you may want to see if you've got WiFi settings in your house or office, or your wireless provider's network interfering with the Bold's ability to get out and talk to Qik.
Good luck!
I saw your post in the support forums, too. I was able to get Qik running on my handset, so check that link to see if manipulating your APM settings might fix it.
If you're getting something about your firewall, you may want to see if you've got WiFi settings in your house or office, or your wireless provider's network interfering with the Bold's ability to get out and talk to Qik.
Good luck!
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